123Systems 的客服還是不錯的

熱血大叔

對於 123Systems 很多朋友是又愛，又恨，又怕

愛什麼，愛她很便宜，便宜到爆
恨什麼，恨她超售嚴重，線路差
怕什麼，怕她跑路，買了年付沒用光


大家可能會想知道，那麼便宜的 VPS 客服如何
剛好小弟前陣子買了一個年付五刀的 VPS ，打算拿來練手用的
昨天架設了 MAILSERVER 結果主機名稱打錯字，被列入 IP 黑名單，遭到停機處分
於是馬上聯繫客服處理 ....


從提出要求，到恢復 VPS，一共花了兩個多小時，但每次客服都能在半小時到一個小時內回覆，
其實算很不錯喔 !!


下面是全文，因為最新回覆在最上面所以要倒著看
小弟 E 文很爛都是用機器翻譯的 XD


Chris M. || Staff        21/12/2012 20:55
The suspension has been lifted.

Please resolve the issue.

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Warm Regards,
Chris M.
Director of Support & Technical operations
123Systems Solutions™
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Terms of Service: https://www.123systems.net/policy.html
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dawei wang || Client        21/12/2012 20:43
I promised to fix it, can you help me reactivate vps ?

thank you very much
Chris M. || Staff        21/12/2012 19:39
Blacklist(s):

Spamhaus (XBL) - See http://cbl.abuseat.org/lookup.cgi?ip=208.115.198.198&.submit=Lookup for more information about this listing

-----------------------
Warm Regards,
Chris M.
Director of Support & Technical operations
123Systems Solutions™
-----------------------
Terms of Service: https://www.123systems.net/policy.html
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|| Staff        21/12/2012 18:47
Hello There,

This is an automated reply to notify you that i am escalating your ticket to a higher priority since it has not received a response, Your ticket will be in a higher priority and get quicker recognition by our staff members.

Please be patient while our technical staff members work to assist you.

Warm Regards,
123Smart Bot
========================
http://www.123systems.net/terms.html
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dawei wang || Client        21/12/2012 18:16
I GET A EMAIL

Exploit blacklisting on your IP address 208.115.198.198

But my VPS is none open , I do not know what's happening

help me reactivate vps or tell me How to do , please


----------------------------

scand

看不懂

我是人

ticket竟然没被无声无息地关掉。。。太神奇了。

paopao00

用了一年，没看见过他家客服

nacv

年付5刀的VPS，求地址，求带。

熱血大叔

我是人 发表于 2012-12-22 20:54
ticket竟然没被无声无息地关掉。。。太神奇了。

之前有到國外網站看也是說會被關掉，還是我特別神奇 哈

aker

我觉得还可以，我发的ticket基本都有回复。

熱血大叔

nacv 发表于 2012-12-22 20:55
年付5刀的VPS，求地址，求带。

絕版了，不過還有個年付十刀的，見簽名

osiris

看对方心情。 心情好的时候处理的还是不错的，心情不好给放几天不理我。